FACTS Built Systems
Pricing

Pricing That Fits Your Business

Choose the plan that's right for you. All plans include our core CRM features, messaging tools, and automation capabilities.

Plans

Pick the Plan That Fits
Where Your Business Is Right Now.

Essential

$197/month

Perfect for smaller businesses. Replace multiple softwares with one platform featuring built-in AI that answers leads, books appointments, automates follow-ups, and helps create content.

What's included

  • 2 Users & 1,000 ContactsManage your business with 2 users and up to 1,000 contacts included.
  • All-in-One Messaging InboxAll your conversations in one place. Texts, emails, Facebook, Instagram, WhatsApp, and website chat widget, all in one inbox so you and your team never miss a message.
  • Client & Lead ManagerTrack every lead, manage appointments, collect reviews, and see every client's info in one clean profile. Take one-time payments, subscriptions, or payment plans with no third-party checkout needed.
  • Website, Funnel & Landing Page BuilderBuild your website, sales pages, opt-in pages, and course or membership portals, all in one platform with built-in analytics.
  • Email Marketing & Social Media SchedulingSend email campaigns, schedule social media posts, and track what's working without leaving the platform.
  • Automated Follow-Up WorkflowsNever let a lead fall through the cracks again. Build automated follow-ups, reminders, and client nurturing that triggers based on actions your contacts take. No manual sending required.
  • Pay-as-you-go Messaging ($10 monthly rebate)The Essential plan includes a complimentary $10 monthly rebate, which covers about 166 text messages or about 1,960 emails before additional usage charges apply. Usage for text, email, phone, and AI is billed separately at simple pay-as-you-go rates, with email at about $0.005 each and text messages at about $0.06 each.
  • Pre-Built Funnel & Automation TemplatesInstantly launch your account with ready-to-use website, funnel, workflow, automation, and pipeline stage templates. With one click, you'll have everything from emails to funnels set up to generate leads, close more deals, and follow up with clients.
  • AI Employee AssistantAI-powered lead follow-up that answers leads, books appointments, follows up automatically, texts back missed calls, builds websites and funnels, and creates marketing content. Additional usage cost applies.
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Most Popular

Platinum

$397/month

Good for growing businesses. Get essential tools, advanced reporting, facebook & instagram ads, plus unlimited users and contacts.

What's included

  • Everything in the Essential Plan
  • Unlimited Users & Unlimited ContactsAdd as many team members and contacts as you need as your business grows, without worrying about plan limits.
  • Built-in Facebook & Instagram Ads LauncherLaunch Facebook and Instagram ads in minutes using proven, ready-to-use templates — no ad experience needed. Just pick a template, drop in your target customer, and go live. Get in front of new leads, fill your calendar with bookings, and drive more sales without the cost of hiring a facebook ads agency. ($700/mo value, included in your plan.)
  • Advanced Reporting & AnalyticsGet deeper visibility into your pipeline, campaigns, conversations, appointments, and revenue performance in one place. Advanced reporting helps you quickly see what marketing is working, which follow-ups are converting, where leads are dropping off, how your team is performing, and which opportunities need attention first. That means better decisions, faster optimization, clearer accountability, and more confidence that your growth efforts are actually producing results.
  • $100 Monthly Messaging RebateThe Platinum and Diamond plan includes a $100 monthly messaging rebate, a credit toward sending text messages, emails, phone, and AI usage. That covers about 1,666 text messages or about 19,600 emails before additional usage charges apply. Usage for text, email, phone, and AI is billed at simple pay-as-you-go rates, with email at about $0.005 each and text messages at about $0.06 each.
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Diamond

$697/month

Best for businesses that want to scale faster with hands-on strategy and support.

What's included

  • Everything in the Platinum Plan
  • Unlimited Done-For-You Tech TasksOur team will complete tasks inside your account, with many requests resolved in just a few minutes and most handled in around 10 minutes. Includes website edits, workflow updates, email and SMS campaign changes, form updates, calendar adjustments, marketing setup, user permission changes, and troubleshooting. Your team stays focused on growing your business while we handle the technical work.
  • AI Implementation SessionsWork with our team monthly to map out exactly how to put AI to work across your business — from your inbox and workflows to your funnels, conversations, voice, reviews, and content — so you can automate more, respond faster, and free up your time to focus on growth.
  • Maximize CRM Strategy CallsOur team holds one-on-one strategy sessions with you and your team to review how you're using FACTS and make personalized suggestions — covering customer acquisition, lead generation, scaling your operations, campaign changes, and new ways to get more out of the platform. Sessions are weekly for your first 90 days to get you up and running, then biweekly to keep your growth on track.
  • Priority Zoom 1:1 Technical SupportLive, face-to-face help with a technical expert on Zoom. Step-by-step guidance to get campaigns running and everything set up exactly the way you want it.
  • Priority Support ChannelGet a private channel for you and your team so you can reach support quickly for troubleshooting and guidance whenever needed.
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Optional Add-On · One-Time

Get Up and Running Faster

Want a head start? Our specialists configure your workspace, migrate your assets, and personally walk you through everything in five live sessions, so your account is fully dialed in and ready to grow from day one.

One-Time Setup Fee
$997billed once

What's included

  • We Set Up Your Business Phone System
  • We Connect Your Website and Domain
  • We Connect Your Social Media Channels
  • We Connect Your Email System
  • We Give You Step-by-Step Training
  • We Build Your Sales Pipeline and CRM
  • We Build Your Lead Capture and Automation System
  • We Set Up Your Booking and Scheduling System
  • We Build Your Review and Reputation System
  • We Walk You Through Everything Live
Choose Your Plan
Risk-Free

30-Day Money-Back Guarantee

Try FACTS CRM with zero risk. For a full 30 days, you can use the full software and all of its features.

  • Get started right away
  • Get as much usage as you need
  • Grow your business with it
  • Use the full software
  • Build your campaigns
  • Work directly with our team

If you do not love it, just let us know within the first 30 days and we will give you a full refund. No hoops, no hassle.

No contracts. Cancel anytime with no fees.

FAQ

Frequently Asked Questions

What platform is FACTS built on?

FACTS operates on HighLevel's software but includes customized templates, messaging credits, and dedicated support tailored to your business needs.

Can I cancel anytime?

Every plan is no contract, month-to-month with no obligations, and can be canceled anytime with no fees. There are no hidden charges or cancellation penalties.

What kind of support do I get?

Support ranges from chat and ticket assistance on Essential plans to Slack channels, Zoom calls, and hands-on account help for Diamond plan members. Your tier determines your support level.

What integrations are available?

FACTS connects with Google and Outlook calendars, Zoom, Facebook, Instagram, TikTok, and LinkedIn. We continue adding integrations based on customer feedback.

How much does messaging cost?

Built-in messaging credits come with every plan and cover thousands of messages. Additional usage is charged at approximately $0.005 per email and $0.06 per text, depending on your plan's messaging rebate.

Is there a setup fee?

No setup fee is required to get started. However, we offer an optional White-Glove Setup service for $997 that includes configuration, integration, and training if you'd like hands-on help getting up and running.